Support
What we will answer, and what we will not. Knowing the second is more useful than the first.
What we will answer
- Whether we can source a compound, and on what timeline
- What a specification should contain for your intended market
- What a label may and may not carry
- What documentation arrives with a batch
- What your broker will need for entry
- The status of a program already underway
What we will not answer
- Any question about dosing, administration, or use in a person
- Any question about reconstitution for administration
- Whether a compound is safe, effective, or suitable for a purpose
- Whether your marketing claim is lawful, which is your counsel's question
- Anything from an individual rather than a company
- Requests for another customer's documentation, pricing or partner
How to reach us
Every enquiry starts as a quote request, including questions that are not yet about a quote. It routes to the same place, it carries the context we need to answer properly, and it gives you a reference to quote back at us.
Request a quote